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Frequently asked questions
Everything you need to know about the Worcore platform and our marketplace operations.
Bookings
How do I book a specialized worker?
Can I schedule recurring tasks?
How far in advance can I book?
Can I book multiple workers at once?
Payments
When is my payment processed?
What payment methods are supported?
Is there any transaction fee?
How do I get a receipt?
Cancellation
What is the cancellation policy?
How do I cancel a booking?
What if the worker cancels?
Can I get a partial refund?
Accounts
How do I create an account?
Can I switch between client and worker roles?
How do I update my profile information?
How do I delete my account?
Safety
How are workers verified?
What if I'm not satisfied with the work?
Is my payment information secure?
How do you handle disputes?
